Tuesday, July 14, 2009

A Lesson

Just remember, if it's your ball game, you'd better keep track of what's going on and not count on anyone else to do it for you.

As we all know, progesterone supplementation is crucial to supporting a pregnancy. I had a progesterone level drawn yesterday at the same time as my beta. When I called the Clinic at 2pm yesterday to ask them to please call the lab to obtain my results, my beta result was back, but the progesterone level was still pending.

The gal I spoke with at the Clinic said that when my progesterone level came back, she would only call me if there was a problem or my dosage needed to be changed.

I did not receive a phone call from her.

So, what would you do?

(A) Presume all is well, your level is perfect, and go merrily along, or

(B) Call again to inquire

You had better go with option (B). I called the Clinic this morning to ask what my progesterone level was, on the pretense that I log and keep track of all my numbers (which I do). She went to look it up and.....the result never came back.

She said she would call the lab to find out the result and get back to me. That was about 10 minutes ago. Something is telling me that they didn't even run the test, but maybe that's my skepticism settling in.

Nope, don't trust them. Follow up. Confirm. Ask and be sure to get an answer. And don't feel the least bit guilty about it. I don't think my new pregnancy is in immediate jeopardy, but only because I took the initiative to call and follow up. I am both pissed and relieved - pissed that the Clinic didn't follow up with the lab yesterday, and relieved that I did.

-----Brief Update ----
Clinic called me back. My gut was right - the lab did not run the test. The lab told the Clinic they run the test in "batches" and would call the Clinic in an hour to let them know when my test would be run. I won't go off too much here other than to scoff and say (1) What? They run batches every other day? and (2) They don't even know when they run batches and will have to call back when they figure it out? The level of service and competence floors me.
....

11 comments:

cindyhoo2 said...

OMG. I am seething! Seething! The lab and dr really should be more on top of your labs than they are. I am with you: call every time you want/need to know something. I believe that the clinics care but we care som much more about our own well-being (and baby's well-being). *mumbling to self* Really, Batches? Batches run at a secret undisclosed time? hrmph

C Lo said...

oh you are KIDDING ME!

UGH!

IVF 40+ said...

OMFG - it's just not on! Thanks for your support with my feline drama.
I am so psyched for you - it makes me smile every time I think about your peanut!

musicmakermomma said...

What kind of a business are these clowns running?! I can't believe this stuff is slipping though the cracks - you are paying them a FORTUNE to keep track of this stuff! Grrrr.

So glad you are proactive and keeping on top of them. Good luck!

embieadoptmom said...

I KNOW! I call EVERYONE ALL THE TIME! It's YOUR LIFE and your baby's life here and if you aren't harrassing these people they don't do your job. I had similar incident yesterday UGH! There is NO ROOM for screw ups with this process!

Riley said...

Unfortunately, nothing surprises me anymore after the shoddy level of service that I've been getting ever since I first started going to my clinic. That is BS, though, that they didn't run the test and that your clinic didn't bother to follow up with the lab. Good for you for checking on it and thanks for the reminder that we all need to be doing the same thing, and like you said, not feeling guilty about it. I've gotten over my guilt long ago. I know just bug the crap out of them - that's the only way I know how to make sure things get done like they are supposed to. I hope your levels are fine.

Mad Hatter said...

Unbelievable! Good for you for advocating for yourself and your little one!!

tireegal68 said...

You are going to be a great mom - you are already advocating fiercely for your child. I guess it brings home the reality that no-one is going to be a better advocate for our own health and that of our children than us. Good for you! I hope I can be as on the ball as you are with these things!

Fran said...

Oh my god! I hear you! I woudl have gone mental to say the least. Good for you to follow up, and keep at it until you get your answer. Don't be surprised if they call you in to get your blood drawn again! Love, Fran

ErinJean said...

How frustrating! Don't they know that women (especially women who have just been put through all this hormonal stuff) need to be informed about these things!!

I hope you get the results, soon! I am so happy to be reading your progress!

K said...

OH, I would be so pissed...